Privacy policy

Last Updated: May 28, 2026

1. INTRODUCTION

BLUE STAR TRADING LIMITED ("we," "us," or "our") operates the Fix Mate website (fixmate.shop). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or make a purchase.

Company Information:
BLUE STAR TRADING LIMITED
RM C, 6/F, WORLD TRUST TOWER
50 STANLEY STREET, CENTRAL
HONG KONG

2. INFORMATION WE COLLECT

We collect information you provide directly to us, including:
- Name and contact details
- Shipping and billing addresses
- Payment information (processed securely by our payment providers)
- Order history and preferences
- Communications with our customer service team

3. HOW WE USE YOUR INFORMATION

We use your information to:
- Process and fulfill your orders
- Communicate with you about your orders and account
- Provide customer support
- Improve our website and product offerings
- Send promotional communications (with your consent)
- Comply with legal obligations

4. INFORMATION SHARING

We do not sell your personal information. We may share your information with:
- Shipping carriers to deliver your orders
- Payment processors to complete transactions
- Service providers who assist our business operations
- Legal authorities when required by law

5. DATA SECURITY

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

6. YOUR RIGHTS

Depending on your location, you may have rights to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Opt out of marketing communications

7. COOKIES

Our website uses cookies to enhance your browsing experience. You can manage cookie preferences through your browser settings.

8. INTERNATIONAL TRANSFERS

Your information may be transferred to and processed in countries other than your country of residence, including Hong Kong and other jurisdictions where our service providers operate.

9. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page.

10. CONTACT US

For privacy-related inquiries, please contact:

BLUE STAR TRADING LIMITED
RM C, 6/F, WORLD TRUST TOWER
50 STANLEY STREET, CENTRAL
HONG KONG

Email: dgyuyan@gmail.com